Privacy Policy
Cab Service Varanasi
Effective Date: January 6, 2025
Cab Service Varanasi (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you access our website, use our mobile application, or engage with our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal and non-personal information from you when you use our services, including:
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Our Services: To facilitate ride bookings, manage payments, and ensure a smooth experience for our customers.
- Communication: To send booking confirmations, ride updates, and important notifications related to your ride, as well as customer support.
- Personalization: To offer tailored recommendations, promotions, and services based on your preferences and ride history.
- Security and Fraud Prevention: To detect and prevent fraudulent activities and ensure the safety of all users.
- Service Improvement: To analyze trends, track usage patterns, and improve our website, mobile app, and overall service quality.
3. How We Protect Your Information
We use a combination of physical, technical, and administrative safeguards to protect your personal information:
- Data Encryption: All sensitive information, such as payment details, is encrypted during transmission and stored securely.
- Secure Payment Processing: We use trusted third-party payment processors that comply with industry standards to handle your financial transactions securely.
- Access Control: We limit access to personal data to authorized personnel only and enforce strict protocols to protect your information.
- Regular Security Audits: Our systems are regularly tested for vulnerabilities and updated to ensure a secure environment.
4. Cookies and Tracking Technologies
Our website and mobile app use cookies and similar technologies to enhance user experience. Cookies help us remember preferences, analyze website traffic, and serve personalized content and advertisements.
You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data under the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who provide services like payment processing, customer support, and data storage.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, or to protect the rights, property, or safety of Cab Service Varanasi, our users, or the public.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
6. Your Rights and Choices
You have certain rights regarding your personal data:
- Access and Update: You can access and update your personal information by logging into your account or contacting our customer support team.
- Data Deletion: You can request the deletion of your personal information by contacting us. Note that we may need to retain some data for legal or operational purposes.
- Opt-Out: You can opt out of receiving promotional emails or notifications by using the unsubscribe option provided in the communication.
- Location Data: You can disable location tracking on your device at any time, but this may limit certain features of our service.
7. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes. Once it is no longer needed, we securely delete or anonymize your information.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.” We recommend you review this policy regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: